Last Updated: 01-May-2025
Houselook ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, mobile app, or services (collectively, the "Services"). By using Houselook, you agree to the terms of this policy.
We may collect the following types of data:
Personal Information: Name, email, phone number, address, payment details, government ID (for verification), and user-generated content (e.g., property listings).
Usage Data: IP address, device type, browser, location, app activity, cookies, and analytics (e.g., pages viewed, clicks).
Third-Party Data: Information from social media logins (e.g., Facebook, Google) or partners (e.g., credit agencies for tenant screening).
We use your data to:
Provide, personalize, and improve our Services (e.g., matching buyers/sellers).
Verify user identities and prevent fraud.
Communicate with you (e.g., transaction updates, promotional offers).
Analyze trends and optimize app performance.
Comply with legal obligations.
For users in the European Union (EU), we process your data based on:
Consent: When you opt-in for marketing or cookies.
Contractual Necessity: To fulfill Services (e.g., facilitating property transactions).
Legitimate Interests: Improving app functionality, fraud prevention, or marketing.
Legal Obligations: Responding to law enforcement requests.
We may share data with:
Service Providers: Payment processors, cloud hosts, analytics tools, and customer support platforms.
Business Partners: Real estate agents, lenders, or advertisers (with your consent).
Legal Authorities: To comply with laws, court orders, or protect our rights.
Corporate Transactions: Mergers, acquisitions, or asset sales.
We require third parties to protect your data and use it only for specified purposes.
For EU Users (GDPR):
Access, correct, or delete your personal data.
Restrict or object to processing.
Data portability (request a copy of your data).
Withdraw consent at any time.
For U.S. Users (CCPA/State Laws):
Right to know what personal data is collected.
Right to delete personal data (with exceptions).
Right to opt-out of "sales" of data (if applicable).
Non-discrimination for exercising rights.
To exercise these rights, contact us at [Insert Email/Address]. We’ll respond within 30 days.
We retain your data only as long as necessary to:
Fulfill the purposes in this policy.
Comply with legal or tax obligations.
Resolve disputes or enforce agreements.
We implement safeguards like encryption, access controls, and regular audits to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Data may be transferred to and processed in countries outside the EU or U.S. (e.g., cloud servers). For GDPR compliance, we use Standard Contractual Clauses (SCCs) or Privacy Shield-certified partners (where valid).
Our Services are not intended for users under 16. We do not knowingly collect data from minors.
We use cookies and similar tools to:
Authenticate users.
Analyze traffic and preferences.
Deliver targeted ads (with consent).
Manage preferences via your browser or app settings.
We may update this policy periodically. Changes will be posted on our website/app, and material updates will be notified via email or in-app alerts.
For questions, requests, or complaints:
Email: dpo@tringers.com
Address: Novel Tech Park, Hosapalya, Bengaluru - 560068, India
For EU users, you may lodge complaints with your local Data Protection Authority (DPA).